Exporting ATE and ATG devices: prepare a country brief before discussing distribution

An ATE and ATG distribution enquiry becomes easier to assess when it identifies a country, customer base and practical requirements. Before planning an international launch, prepare a short country brief. It helps separate the conditions already available from the points that still need confirmation.

Describe your existing activity

Explain whether your company supplies renovation businesses, installs building equipment or operates as a specialist retailer. State your location and working languages. If you already have a project, provide the relevant building details and the type of service you expect to deliver.

A credible enquiry does not require inflated sales forecasts. Distinguish an initial order from a proposal for ongoing distribution. Specific requirements help establish which product information, supply arrangements and customer support questions need attention first.

Identify the exact models

ATE is the mains-powered electromagnetic range; ATG is the geomagnetic range without an electricity supply. For each model under consideration, review the specification, coverage and installation instructions. A floor plan and suitable dimensions help clarify selection. The models should not be presented as interchangeable merely because they address the same category of damp problem.

Check documentation for the destination

Ask which language versions and product documents are available. Establish the requirements relevant to the destination with appropriate professional advice where necessary. Do not assume that an import approval, declaration or warranty applies identically in every market.

Keep the model references consistent across quotations, product sheets and customer correspondence. A translated description should preserve the technical distinctions and limitations of the original document rather than add unsupported performance claims.

Set out the logistics questions

Confirm delivery address, availability, transport arrangements and any applicable costs before agreeing a date with your customer. Clarify responsibility for the steps needed in the destination country. A multilingual website is useful for communication but does not establish delivery terms for every international market.

Organise customer support before the first sale

Identify who will receive enquiries and which information they need: order reference, model, installation photographs and dated observations. Distinguish an equipment question from a new source of water in the building. Rising damp devices do not replace repairs to a roof, pipework or ventilation.

Use the Help Humidité Pro reseller page to start a discussion with your country brief. Feasibility and commercial terms can then be confirmed against an actual project, without implying a distribution agreement has already been granted.